Citizen’s Charter

Available Services in the Company

• Various types of Micro Non-Life Insurance.

Related Rules and laws

Company Act 2063, Insurance Act 2079, other related Laws and Act including rules and regulations circular and directives issued by Beema Samiti.

Underwriting

Know Your Customer (KYC) form along with Photo Copy of citizenship, One PP Size Photo, PAN/Registration Paper (for Firm) is a must for all insurance.

Required documents for insurance

• All types of Insurance : Proposal Form
• Other insurance : As required by the Company

Required time to prepare Insurance Policy

On the same day, after receiving proposal form, along with the necessary documents.

Amount required for Insurance Policy and Renewal Policy

Total amount (Premium, Stamp Duty and VAT) according to Insurance Policy or Tax Invoice.

Renewal notice

For one year policy company shall send renewal notice with required premium before one month of the policy expiry to the address provided in the proposal form.

Contact Person for Underwriting

First: Yujan Tamrakar: 9861971138

Second: Motiram Phuyal: 9843705066

And Branch in charge at various places inside Kathmandu valley & outside valley province wise offices. Branch details are mentioned in website.

Where to Claim

Claim Department of Head Office or Company’s any branches.

Time taken to pay claim

After acquisition of final report from surveyor and all other related documents papers, the claim will be paid within 7 working days to the customer. For the large claims, time taken according to the nature of loss.

Contact person for Claim

First: Krishala Acharya :  9742447750

Second: Pratima Thapaliya :  9843319158

And Branch in charge at various places inside Kathmandu valley & outside valley province wise offices.